Our Values

Our Values

The Farmer Autocare Group believes that if we invest in our people, our people will look after our customers and in turn improve our business.

To achieve our aim, we will provide the best possible training and support for our people, at all levels of our business. We will provide the unique opportunity for everyone in our organisation to be part of our Co-Ownership model that allows our people to share in the profits of our business.

People

We invest in our people providing them with training and support to enable them to deliver high standards of service, which is fast, efficient and reliable. Our service is based on integrity, requiring our people to be open and honest in their approach, enabling trust to be built with our customers.

Service

We will provide the highest standards of customer service. Our people will support you in maintaining your vehicle and provide you with high quality work that you can trust.

Trust

We expect our people to have a passion for delivering high standards of service, which is fast, efficient and reliable. Our service is based on integrity, requiring our people to be open and honest in their approach, enabling trust to be built with our customers.